![]() ![]() For example, ArtCAM Express 2015 R2.SP3 (64-bit build 860). What version and build of ArtCAM Express are you working in now? To confirm this, select the Help > About ArtCAM Express menu option in your ArtCAM Express software. Your company has been registered in the legacy Delcam customer database since June 2016, and is licensed to use ArtCAM Express 2015 R2 with the Nesting and Vector Tools modules alongside dongle number ***652. ![]() Your company isn't registered in the Autodesk customer database because it does not own a license for an Autodesk product. We would howver like the option to use the software that we purchased to its full potential, and to do this requires support.Ĭan the Moderator, or anyone else tell me how I get past this seemingly difficult task, that Autodesk seem to ignore.Īll i want to do is register the software, so I can ask for help, as thats the only way it seems possible with Autodesk now, if your a paying cutomer with a suibscription. I doubt we'd be upgrading to the recent 2017 version, purely because we dont use the software that much to justify the £60/month fee. I have tried to register the software with Autodesk, but after several emails, I still havent recieved any support with finding the serial number, or registering the software so I can seek support. Its not even a year old to us, and already we dont have any support. I bought ArtCam2015 with a new machine back last September. Hi to the Autodesk Community and the ArtCAM Forum! ![]()
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